Support
We’re here to help.
Ask in the app
Ask Yuicho in any thread. It can usually help on the spot.
Report a problem
Use Report a problem in the app; it sends us the details we need.
Email us
Common questions
How do I join the beta?
Sign up on the Join the beta page. See our Privacy Policy.
Which AI accounts work?
Your own Claude, ChatGPT or Gemini account. More options coming soon.
Where is my work stored?
Local only (the default). What you put in Yuicho stays on your computer. We don’t receive it or store it. Your AI chats go straight from your computer to your AI provider, not through us.
Cloud sync (optional): Your encrypted Yuicho data is backed up to our cloud so you can use the Yuicho mobile app or website. Cloud sync also facilitates collaborating with other users via privately shared threads, multi-user spaces and unlocks Yuicho’s full feature set.
Either way, we never train AI on your content.
What we always keep: your account details, sign-up and agreement records, technical logs (no content), and threads others share with you, with your replies.
How do I delete my data?
You can request a backup or delete your data in the account section of the app.
Questions about trust?
Our Trust, Privacy and Terms pages explain how Yuicho handles your work and data.